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Project Launch: 11/01/2021
Income Eligible

Partners: Slipstream, Ezlo

This project was in partnership with the ComEd Innovation Lab to test the viability of novel smart home product solutions for income eligible (IE) customers without broadband internet access.


Smart home platforms offer opportunities for residential customers to reduce energy use, but some customers may be left out, including those without broadband internet access. New products present potential to decrease technological and cost barriers to these platforms. The project team planned to install smart plug equipment manufactured by Ezlo as well as monitoring equipment into the homes of participating income eligible customers. The team would quantitatively and qualitatively assess the end-user experience of a smart home platform for these participants, including use cases, ease of installation and use, and typical bill savings from the different installed measures.

Results and Outcomes

Technical obstacles with the equipment could not be overcome, and this project was canceled before customer installations began.